RETURN + SHIPPING

Returns are accepted within 30 days of order received on all F1 SKIN products purchased on this website.

To return product(s) you must obtain a Return Merchandise Authorization (RMA) number. Please contact our customer service department at hello@F1skin.com Monday–Friday, 10am–5pm PST for further assistance with processing your return. Any returns received without a return authorization will be unable to be processed.

Please note, refunds excludes original and return shipping charges. Refunds will be made only to the original credit card used to purchase the returned product.

Returns are subject to validation and approval by F1SKIN and reserves the right to limit or refuse a return.

Damaged or discrepancies in products: We apologize if you have received items that may have been damaged during transit or fault made by our fulfillment center. Please contact our customer service department at hello@F1skin.com and we will gladly exchange or refund back to original payment including the original and return shipping costs.

Shipping Policy

SHIPPING

Wholesale/bulk orders: Please allow 5 business days to process the order before shipping.

Regular customer orders: Please allow 1-3 business days.

Orders received after 5 pm PST will be in processing the following business day. We do not process orders on weekends and holidays.

We only ship via UPS, FedEx, and USPS. For any third party shipment or courier, it is the client's responsibility to arrange shipment and payment directly to their courier for pick up at our warehouse location.

Shipping Time -- Most orders will be processed the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.